Frequently Asked Questions

Yes. Sajida International is fully registered with Udyam, GST, and holds an official IEC (Import Export Code). We are also an active member of the Export Promotion Council for Handicrafts (EPCH), ensuring full compliance with Indian export policies and global trade regulations.

We export extensively to the United States, United Arab Emirates (Dubai), United Kingdom, Germany, Netherlands, France, Italy, Canada, and Australia. Our team is accustomed to the strict packaging and compliance standards demanded by importers in these regions.

Yes. We specialize in custom OEM and ODM manufacturing. You can provide CAD drawings, 2D sketches, or physical samples. We assist with mold creation, surface finish selection, custom inner packaging, barcode sticker placement, and private-label hangtags.

Standard MOQs range from 50 to 100 units per item depending on the material (e.g., cast brass, iron wire, sheet aluminum, or mango wood). For boutique retailers, test shipments, or mixed-container orders, we offer flexible MOQ structures.

Yes, sample development is highly recommended to verify dimensions, weight, and metallic finish. Sampling lead time takes 7 to 12 days. Sample charges and express courier costs are paid by the client, which are subsequently adjusted or refunded upon bulk order confirmation.

Standard lead time for bulk manufacturing is 30 to 45 days following sample approval and deposit receipt. Lead times may vary slightly based on order volume, seasonal trade show demand, or custom mold development requirements.

All wood used (mango wood and acacia) undergoes strict kiln-drying (seasoning) to maintain moisture levels below 12%. This prevents expansion, mold, or warping when shipped across different climate zones in North America and Europe.

Yes. Our wooden serveware utilizes FDA-compliant, non-toxic, food-grade oils and lacquers. Metallic plating and powder coatings comply with European REACH regulations and lead/cadmium safety limits.

Absolutly. We welcome third-party quality inspections (e.g., SGS, Bureau Veritas, Intertek, or your appointed local agent) at our facility before final container loading.

Our standard payment term is 30% to 50% advance deposit via Wire Transfer (T/T) to initiate production, with the remaining balance payable upon presentation of the scanned Bill of Lading (B/L). Irrevocable LC (Letter of Credit at sight) is also accepted for large container orders.

We primarily operate under FOB (Free on Board) Nhava Sheva (Mumbai) or Mundra ports. However, we also provide CIF (Cost, Insurance, and Freight), CFR, and EXW (Ex-Works) terms depending on your logistics arrangements.

Products are individually poly-bagged, wrapped in shock-absorbent bubble wrap, and secured in 3-ply inner corrugated boxes. These are packed into 5-ply or 7-ply heavy-duty master cartons drop-tested for export safety. Palletization or wooden crating is added for high-value metalware.

Yes. We generate complete export documentation including Commercial Invoices, Packing Lists, Certificates of Origin (Form A / GSP if applicable), Bill of Lading, and Fumigation Certificates for wooden items to guarantee smooth port clearance.

Yes. You can combine multiple product categories—such as brass candle holders, aluminum urns, iron planters, and wooden trays—into a single LCL (Less than Container Load) or 20ft/40ft FCL container shipment to maximize cost efficiency.